Shipping-and-Delivery
Delivery Timeline: The goods will be available to you within 2 to 5 working days after it has been dispatched from our warehouse.
At Epyk Technologies, we are committed to providing our valued customers with a seamless and efficient shopping experience when it comes to purchasing solar lights. We understand that timely delivery is essential, and we want to ensure that you receive your orders in a convenient and hassle-free manner. Here, we detail our shipping and delivery policies to help you better understand what to expect when shopping with us.
Shipping Destinations
We ship our high-quality solar lights to a wide range of destinations, both domestically and internationally. Whether you’re looking to light up your home, garden, or business space, we’re dedicated to getting your order to you no matter where you are.
Processing Time
Once you’ve placed your order, our team swings into action immediately. We typically process and package your order within 1-3 business days. During peak seasons or sales, it may take a little longer due to the increased order volume. Rest assured, we work tirelessly to ensure your order is prepared with care.
Shipping Methods
We partner with trusted courier services to deliver your solar lights safely. You can choose from a variety of shipping options, including standard, express, and expedited services. The shipping cost and delivery time will depend on the method you select. Please note that the estimated delivery times may vary depending on your location and any unforeseen circumstances, such as weather events or customs delays for international shipments.
Shipping Costs
Shipping costs vary based on your location, the weight of the order, and the shipping method you choose. To determine the exact shipping cost for your order, you can add your selected items to the cart and proceed to the checkout page, where you will find a shipping cost calculator.
Order Tracking
Once your order has been processed and is on its way, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your shipment and get real-time updates on its location and expected delivery date.
International Shipping
We are proud to offer international shipping to customers around the world. Please keep in mind that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These additional costs, if applicable, are the responsibility of the customer.
Delivery Times
The delivery times for your solar lights may vary depending on your location and the chosen shipping method. Standard shipping typically takes between 7-14 business days, while express and expedited options offer faster delivery times. International deliveries may take longer due to customs clearance processes.
Delivery Guarantee
While we make every effort to ensure timely delivery, please note that delivery times are estimates and can be influenced by factors beyond our control. However, we are committed to assisting you in the event of any unforeseen issues that may affect your delivery.
We hope this information helps you feel confident in our shipping and delivery process. Your satisfaction is our top priority, and we will continue to work hard to make your shopping experience with us a pleasant one. If you have any questions or concerns regarding your order or shipping, please don’t hesitate to contact our customer support team.
Thank you for choosing EPYK for your solar lighting needs. We look forward to brightening your life with our innovative and eco-friendly products.